The rise of the internet and subsequently, social media, has had many implications for society. The internet has changed the way academia works and how research is done. Social media specifically, has changed the way we interact and connect with people.
It is important to understand exactly what social media is, so it is operationally defined as the compilation of electronic platforms allowing for the creation, curation, and exchange of information in multiple formats (text, video, images, forums) and with varying degrees of connectedness, privacy, and accessibility (Van Dijck, 2013).
Social media platforms have become one of the best tools for marketing campaigns. When it comes to academics, social media can be a powerful mechanism for showcasing work, when used correctly.
That said, understanding academic portfolio and how it works on social media is one of the keys to a successful online portfolio. An academic portfolio is a thoughtful, organized, and selective collection of documents that illustrate what you’ve accomplished in terms of research, teaching, and service.
Twitter is increasingly becoming the most popular platform for science communication. Thus, for the purpose of this article, Twitter will be used for all examples (unless otherwise stated) because of its unique ability to work as an Online Portfolio in Academia.
Social Media as a Tool for Communicating Research
Academics in scientific disciplines know that effective communication of their work is critical when publishing research. Social media is a way that researchers can connect with other scientists, journalists and directly with the general public to communicate updates in their research and ultimately their findings and conclusions. Using a platform like Twitter, not only connects you with others, but it can create a timeline of research that anyone can follow.
Creating an account and posting research findings or research developments is a way to engage with the people that care about what is being studied – people can follow along on the research journey. For example, if you are engaging in field work, posting about what you are doing and where you are doing it, connects you with people in the area or those that care about the area/work being done. This sharing, in turn, might provide opportunities for further research communication, citizen science projects, and potentially, sources of funding.
While connecting with your followers is made much easier via social media, the platforms also give the opportunity for you to connect with other people who might not know about your research. With the use of hashtags and direct tagging it is easy to grow a following using social media.
How to use Social Media to Create an Online Portfolio
Typically, a portfolio contains the scientist’s educational philosophy, details of their activities (both in the lab and in the field), documentation of quality, description of impact, and evidence of self-critique (Glassick, 2000). All of this can be implemented in a social media account.
Within your social media platform, you can include a description of your scholarly work – most often generally explained in your “bio” (description of yourself featured in your social media profile). After you create posts (for example, tweets), all of your published work can be found easily on your timeline. If you include a specific hashtag (for example #workpublished) on all of your posts about publishing research, you can easily search your timeline for those specific posts in later years.
Here is a list of guidelines for creating an Online Portfolio on social media (summary provided from Cabrera et al. (2017)):
- Create a social media scholarship portfolio (posting your published work on your timeline/profile), which should include:
- A social media scholarship philosophy
- Academic niche (what do you study?)
- Audience (who are you looking to connect with?)
- Objective (for example, knowledge translation, outreach)
- Description of scholarly work for each individual post about your research using Glassick’s framework:
- Clear goals (what were your goals when starting the research?)
- Adequate preparation (ex. background information, important research that prepared you)
- Appropriate methods (how did you do your research?)
- Significant results (what did you find?)
- Reflective technique (how are you reflecting on your research? What are you doing now/next?)
Keep in mind that after you have a portfolio and want to submit it to an institution, when applying for funding for example, it is important to share which specific platforms you use, especially if you use more than one. Other important guidelines when submitting a portfolio to an institution or governing body include:
- A clear description of how social media scholarship aligns with the overall career development plan of the academic (How does social media factor into the plan for further research or academia? Is it integral in the success of your career?)
- Description of social media activity in all of its aspects
- Original content creation (are you creating all content? This is important because it showcases your ability to communicate your work and engage with your audiences)
- Curation of content (how do you gather information relevant for your portfolio? What do you deem “worthy” of sharing? This is important to include because it illustrates the most important aspects of your work, or what you believe are the most important)
- Community management (how do you manage your followers? Do you have any guidelines for engagement? Do you have a review policy for comments? If someone posts a particularly negative comment on one of your posts, do you respond? Do you delete the comment? – all of these questions are important when showcasing your public image.)
- Platform administration (who manages your platforms? How often do you manage it? This shows how engaged you are with the public and with showcasing your work.)
- Data analysis (any data you believe is important for communicating your impact on social media. Is there a specific audience that seems to gravitate towards your research? How does that impact your future work both in research and in communications?)
- Durable record of scholarship (for example, permalinks, cached content, or physical copies)
Measuring Success with your Social Media Portfolio
For almost every academic institution, knowledge dissemination and impact are essential criteria used for promotion. With typical measurement tactics, it can be difficult to completely understand the impact of a researchers work. For example, highly cited publications obviously have a greater impact, but even highly cited, retracted publications can have a high level of effect even if their merit has been discredited. Social media metrics can show the level of impact (based on likes, pageviews etc) and depending on the platform you are using, it can show how people react to a post (negatively vs positively).
Another important aspect of measuring success is real time metrics such as page views and sharing. These types of metrics can be more easily collected using social media compared to typical journal-based methods. Social media platforms provide easy to understand metrics for every post you make, such as the number of views the post has and the number of people who “liked” it, shared it, and commented on it.
These metrics are referred to as “altmetrics” and quickly being used in the academic world to evaluate researchers. Not only are these metrics able to quantify real-time measurements of impact, but they are able to communicate the public engagement as well – which is increasingly important in academia.