Figure 6 from: Brake I, Duin D, Van de Velde I, Smith V, Rycroft S (2011) Who learns from whom? Supporting users and developers of a major biodiversity e-infrastructure. ZooKeys 150: 177-192. https://doi.org/10.3897/zookeys.150.2191

Figure 6 - Request processing time for email requests. Time lapse between posting of an email and the first reply to this email divided into request category and each category divided into emails sent by users versus developers (October 2010–June 2011).