ConductScience app privacy policy

• Camera. The app uses the camera only to read QR codes and barcodes, such as those on ConductColony cage cards, tank labels and frog cards, ConductScience product labels, and ConductCommons labels. Reading happens on your phone, and the app ignores codes it can't open. We do not save or send camera images. If you choose to attach a photo to a health case in ConductColony, that photo is uploaded to your ConductColony account.
• Your ConductScience account. When you sign in, the app receives your name, email address and account ID from ConductScience, and the organizations you belong to in ConductColony, with the ConductColony plan of the one you're working in. It keeps sign-in tokens in your phone's secure storage so you stay signed in, and uses the same sign-in for the ConductColony and ConductCommons pages it shows. From ConductCommons it receives the workspaces you belong to, with your role in each. Signing out deletes those tokens and ends the sign-in.
• Shopping. When you search the ConductScience catalog or scan a ConductScience product code, your search words or the code go to conductscience.com, which keeps them, not tied to your account, to improve search results. Product pages, quotes, the cart and checkout open inside the app, signed in to your conductscience.com store account, and the privacy policy at https://conductscience.com/privacy-policy covers them. Signing in to the app doesn't create a store account. The app makes one only if you ask. Addresses and other details you type there go to conductscience.com. Card and bank details go straight to our payment processors, Stripe and PayPal. The app also shows your orders, their packages and your quotes from conductscience.com, but doesn't save them on your phone. Pages opened from the app are marked as app visits, so they leave out software prices. To mark them, conductscience.com sets a one-hour cookie named cs_app, and ConductColony and ConductCommons pages see the app's name and version. The marker holds no information about you.
• ConductColony records. The cages, animals, notes, and other records you view or enter are stored in your facility's ConductColony account, exactly as when you use ConductColony on the web. Your facility controls who can see them. Signing in to the app does not create a ConductColony account; the app sets one up only when you choose Set up ConductColony.
• ConductCommons records. The bookings, check-ins, requests, inventory, supplies you take, problem reports, maintenance notes, and other records you view or enter are stored in your workspace's ConductCommons account, exactly as when you use ConductCommons on the web. Your workspace controls who can see them. Signing in to the app does not create a ConductCommons account; the app makes one only when you choose Start using ConductCommons.
• How the app is used. Each day, ConductColony and ConductCommons count what you record from the app, such as cage changes and bookings, and send us only your email address and that number, never the records. We use these counts to see how the app is used.

The app has no advertising and no third-party analytics or tracking. We do not sell your information.

The app uses encrypted connections to reach ConductScience services: conductscience.com, conductcolony.com, app.conductcommons.com and auth.conductscience.com. At checkout, payment pages from Stripe and PayPal open inside the app. Our hosting, database and payment providers process your information on our behalf.

The app also checks Expo's update service (u.expo.dev) for new versions of its screens. That request includes a random identifier for this installation of the app, but no account information.

Links to other ConductScience tools and websites, such as ConductCompliance, ConductVision, or ScienceDex, open their websites in your phone's browser. Each website's own privacy policy applies there.

Signing out removes your sign-in from the phone and keeps your account. To delete your account and your personal information, tap Account, then Delete my account. This covers your ConductScience sign-in, your store account, and your ConductColony and ConductCommons accounts. You can also ask at https://conductscience.com/my-account/delete-account, or email support@conductscience.com from the email address on your account. We email you to confirm it's you, then delete your data within 30 days. Your lab or facility may need to keep records you entered, such as cages and bookings, under its own research and animal-welfare rules.

The app is for lab and facility staff. It is not meant for children under 16.

Conduct Science, Inc., support@conductscience.com, 5250 Old Orchard Rd, Suite 300, Skokie, IL 60077, USA.

If we change this policy, we will update the date above.