Checkout separates parcel items, freight equipment, white-glove deliveries, and no-ship products so each order gets the right delivery path before payment.
A small accessory, a benchtop instrument, a crated freezer, and a software license should not be forced through the same shipping answer. Checkout uses fulfillment profiles to keep those cases separate.
Checkout shows live FedEx parcel rates after a US ZIP code is entered. Backup standard rates appear if the live carrier quote is unavailable.
Large instruments, heavy crates, and custom equipment move through freight review instead of parcel checkout.
Eligible heavy products can add inside delivery, room placement, unpacking, debris removal, or install assist during checkout.
Software, documents, services, and other no-ship items bypass shipping charges when checkout detects no physical shipment is required.
Uses the live FedEx parcel rate returned at checkout, with the standard backup rate only if the carrier quote is unavailable.
Shown for parcel-eligible orders when checkout can offer a faster service or needs to use the expedited backup option.
Available for parcel-eligible orders when live rates or the backup shipping set can support overnight delivery.
The delivery step asks for address details first because rates, freight routing, and white-glove suitability depend on where the order is going and what is in the cart.
Checkout reads the item profile to separate parcel, freight, white-glove eligible, digital, and no-ship lines.
For parcel items, a US ZIP code is enough to request live FedEx rates before payment.
Oversized or quote-only equipment is held for freight confirmation instead of forcing a parcel rate.
White-glove tier choices are added as order details so fulfillment sees the delivery plan.
Freight orders often need dock details, liftgate service, certificate of insurance handling, elevator reservations, or a receiving appointment. Those details are reviewed before fulfillment so the delivery is not left to chance.
Delivery method depends on the product profile, package size, destination, and receiving requirements.
Review delivery tiers, return rules, or start a formal quote when your institution needs purchasing documentation.
Send the product name, delivery address, receiving constraints, and purchase timeline. We will route the order through checkout, freight review, or a formal quote.
